Rocky Mountain Veterinary Dermatology policies on pet examinations during the corona virus pandemic

7/5/20 Update:

We wanted to share the reasons we have decided to continue curbside appointments for the foreseeable future.  As a small practice, we wrestle with a severe lack of reliable PPE for staff, the impossibility of maintaining social distancing during examinations, and the real possibility of being forced to close in the event of a COVID-19 exposure or confirmed illness. 

Having only four staff and one doctor means that one person calling out sick causes a hardship, but is manageable.  If the doctor or more staff was exposed we would have to cancel appointments or close (in the case of quarantine) the entire office for 2 weeks.  This would not only cause significant difficulty for the staff, it would make helping our patients much more difficult.  

We all want to return to our normal in person exams and routines, unfortunately it is still too unsafe to do so at this time.  We will continue to monitor the COVID-19 situation and revisit our policies based on that information. 


1. Telephone consultations can be substituted for visits, but there are important limitations.

  • Testing cannot easily be done, especially not in a timely fashion.

  • Patients cannot be properly examined over the phone.

  • Telephone consultations are best when patients are doing well and just need to go over medications and make sure there are no new problems.

2. Clients waiting in the car while the pet comes into the practice for testing or examination.

  • This maintains social distancing and addresses many of the issues with telephone consultations.

3. In person, with the pet, in the practice examinations.

  • This reduces social distancing but is the most efficient way to see patients.

  • We have stepped up our sanitization procedures and we are limiting the number of people allowed in the building at one time, but there is obviously more risk of viral exposure.

  • We ask that if you aren’t feeling well or have been around someone who is sick, that you choose one of the other options.

4.  Per orders of Governor Polis, we are not able to do elective surgeries at this time to preserve medical supplies for treatement of COVID-19.